my account (this email) has been frozen can you tell me why the reason you froze it and if i made a mistake before i m sorry 🙁
Oh no! If your account is frozen, it can be a bit frustrating, but don’t worry, I’m here to help you through it! Typically, accounts can get frozen due to suspicious activity or if there’s a violation of our terms of service. The good news is that you can get it sorted out!
The best course of action is to reach out to our support team. You can contact them via email at
[email protected]
or visit our
Help Center
for more information. They’ll be able to investigate the issue and assist you in getting your account back up and running.
In the meantime, remember that once your account is unfrozen, you’ll be able to earn rewards just by playing your favorite games again! Keep hanging in there, and we’ll have you back gaming and earning Buff Points in no time!
